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FAQ |
1)Which forms of payment do you accept? We usually accept the payment from a valid
paypal account.and the process is usually instant.The paypal is a useful and safe
payment method on the Internet.And
2)Why do you ask me for my home phone? In order to make the trade safe and maintain
the safe community,we ask for your valid home telephone number to confirm the order
in case of some fraud.By doing so,we can maintain,not only ours,but also your transaction safety,
3)How long do I have to wait for my order? Usually,we will trade with you in the
game within 15 minutes after you have made the payment.But sometimes,we face some
problems,for example,we may be short of stock if the item you ordered is very hot,under
that situation,we may need 12 or 24 hours to receive your needs.Or your character
name or server name is wrong,we need to check it,so it may be longer than usual.
4)How do I receive what I have ordered? We will complete the order in the appropriate
game.After we confirm the order,we,both you and I,will trade in the game face to
face.If you want instant transaction,please feel free to contact with us via live
chat and we will do our best satisfy your needs.
5)Can you ensure that the customers’ privacy can not be violated? We can promise
that we can keep your private details from leaking.We always regard the personal
information serious.We have many options and methods to prevent that happening.The
security meaures we have taken will stop the information leaking.
6)If I want to check the status of my order,what can I do? Under such situation,you
have many options to select.Simply,you can visite our website and directly talk
to our customer represantative by clicking the live chat button.They will check
and give you the answer.Also,you can email us or call us.we will respond with patience
and at our fastest speed.
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